Other Countries Have Other Cultures
Although this may seem obvious, it is important to remember that individuals who are working for your company from other countries come from different cultures than your own employees. Take country culture into account when offshore outsourcing, and be sure to understand the culture of that other country so you don't run into any unexpected surprises.
Each product or project is different in terms of its requirement of a similar background. If you have an initiative where there is a need for a high degree of cultural alignment and the experience of having lived through the same culture, your due diligence will help the teams work better together as you develop your products and services. People from other cultures will have different insights and innovative ideas that can put your product development ahead of the competition. Whether you incorporate this diversity into a better product or not depends on your understanding and appreciation of the other culture.
Turnover Is Still A Potential Issue
In many ways, offshore employees are similar to regular employees. This includes the possibility of turnover, which will happen no matter what you do but you still want to take all possible steps to prevent it. The right cultural fit can help prevent turnover because offshore workers will not feel as though they are a poor match and opt to terminate a contract, nor will your managers grow disgruntled and want to find a better collaborative partner. Turnover while offshore outsourcing can be devastating for your project because you will need to start the process over again, which leads to costly delays. Assess cultural fit of overseas workers to the best of your ability before deciding to contract with them.
Getting culture fit right is a pre-requisite if you want to get your outsourcing relationship to succeed. Taking the time to find the right outsourcing providers will result in better products, greater productivity and stronger relationships.